Welcome To Our Consumer Page...

Where we help our customers get the best from our products!

If you have any queries or are in any way dissatisfied with any of our products please get in touch with us. We want everybody to enjoy our ranges and if there is anything we can do to improve any of our products, we want to know.
Simply fill out your details in our contact form at the bottom of this page, and we will get back to you as soon as possible.
Unfortunately we cannot offer a refund for any products, but we are happy to look into a good solution to help resolve your dissatisfaction.

Similarly, if you are happy with your products, please get in touch!
We love to hear how our products are performing and getting feedback can help us to improve our product ranges in the future.

Please take a look at our Q&A list to see if your query can be answered here first...

Your Questions Answered

1. When should I plant bulbs
All bulbs are different and therefor have there own times for being planted.
You should always check packaging for planting times but as a rule of thumb…
  • Plant spring-flowering bulbs, such as Daffodils, Crocus and Hyacinths, preferably by the end of September
  • Plant Tulips in November
  • Plant hardy summer-flowering bulbs, such as Lilies and Alliums, in September and October
  • Plant tender summer-flowering bulbs, such as Dahlia and Gladioli, in early spring
  • Plant autumn-flowering bulbs, such as Cyclamen and Winter Aconite by late summer
Download our bulb guide for more in depth information »

2. Is there a general rule for how deep to plant a bulb?
The basic rule of the thumb is the hole should be at least 3 times as deep as the width of the bulb. If unsure always check the packaging.
It will not harm the bulb if you plant it a little deeper than recommended. It may take the plant a little longer to break the surface but it bulb will have more support and protection against the weather.

3. Problems to watch out for with bulbs.
There aren’t many problems associated with bulbs, apart from checking that the bulbs are healthy to start with (discarding any that are soft or show signs of rot). Pests to look our for include slugs, snails, squirrels (particularly with tulips and crocus) and diseases such as daffodil viruses, grey mould in snowdrops, narcissus basal rot, tulip fire and tulip viruses.
For further information on identifying diseases we recommend looking on the RHS website or you can download our bulb growing guide for more common questions and answers.

4. When can I sow flower seeds outdoors?
As long as the soil is warm and moist, seeds can be sown and it will germinate quickly. In practice, this usually means either mid-spring to early summer (April-June), or late summer (September). Never sow seeds or leave seedlings outdoors until the risk of frost has passed.
Always refer to the seed packet for the best time to sow, as it does vary with plant type.
Download our flower seed growing guide for more in depth information »
Download our vegetable and herb seed guide for more in depth information »

5. Why are my seeds not growing?
Seed germination and growth is dependant on many factors.
If the plants are being grown indoors they will need regular watering, and heat sources such as radiators can actually prevent seedlings from germinating.
If plants are being grown outdoors, weather conditions are a major factor into the reason that plants may not grow. Wildlife can also play a big part in why seeds do not germinate. Birds and squirrels dig up seeds unless covered and protected and slugs and snails can devour a whole section of young seedlings in one night.

For more help and advice on getting the best from your seeds download our handy guide here.
Seed Growing Guide - getting the best from your seeds and seedlings

6. My seeds have grown but there are no flowers, just leaves?
All plant varieties have different growth rates. Some plants can grow quite quickly and develop buds and flowers early in the season. Other varieties such as petunia may yield a mass of greenery and then produce flowers in the later months, whilst others may not flower until their second year of growth.
Always check packaging for in depth information.
Download our flower seed planting guide for more in depth information on flowering periods »

Top Selling BEES™ Gifts

Available from all good stockist and include...

  • Seeds
  • Bulbs
  • & Grow Gifts
To view the full BEES™ range, visit the website where you'll find full product details, planting guides and more.

Bee Friends™ with nature

All new Bee Friends range are easy to grow and are designed to help our environment...

  • Flower seeds to encourage pollinators
  • Eco Packaging with no plastic
  • Propagators made from recycled and recyclable materials
To view the full Bee Friends™ range, visit the website where you'll find full product details, planting guides and more.

Contact us

If we still haven't solved your query, please get in touch with us here.

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