Standard Terms and Conditions of Trade

NON-CONSUMER SALES ONLY

G Plants Ltd agrees to supply good/services on the following terms and conditions to the exclusion of any other terms and conditions and which may only be verified under authority in writing of the Supplier.

Terms of Payment

Where credit terms are extended and unless separately agreed the due date for payment will be 30 days nett. The due date for payment shall be of the essence. Interest at 5% above HSBC Bank Base Rate is chargeable on overdue accounts. Prices are those ruling at the time of delivery or collection.

Quotations

All quotations are invitations to treat and no order binding on the Supplier until confirmed by issue of the Supplier’s order acceptance.

Ownership

All goods supplied remain the property of the supplier until all monies due to the supplier are paid in full and the Customer shall hold them identified accordingly as bailee and grants an irrevocable license to the Supplier to enter on to the Customer’s premises for the purpose of repossessing the Supplier’s goods.

Delivery

Delivery times are quoted in good faith but Supplier accepts no liability for late delivery. Current minimum order value for UK orders is £500 and €600 for Europe.

Quality

Goods supplied are warranted to be of satisfactory quality but no warranty is given for any particular purpose other than the purpose commonly applied or those specified by the relevant manufacturer.
Any goods claimed to be defective must be returned with the appropriate receipt or evidence of purchase and where it is proved that the goods were defective at the time of sale, the Supplier shall have the options of repair or replacement. The property in replaced goods remain with or reverts to the Supplier.

Returned Goods

The Supplier accepts no liability for goods returned, without the written authority of the Supplier. Cancellation of orders will not be accepted unless agreed in writing by the Supplier and where any cancellation is agreed, the Customer will be liable for handling charge.
Time limit on faulty goods is 7 days. The Company does not operate a sale or return policy.

Safe Use

Customers have a duty to use/operate all goods supplied in accordance with manufacturers instructions for safe use and to ensure that such instructions are conveyed effectively by the Customer to any persons using the goods.
The Supplier accepts no liability for injury or losses from the use of products except only that liability for death or personal injury as a result of negligence may not be limited or excluded. All contracts for the supply of goods/services shall be deemed to have been agreed with the Supplier’s premises an both parties to be bound by English Law.

Consumer Complaints

When a consumer makes a complaint about one of our products, we would like to find out the cause or issue with the product so that we might rectify the situation and put preventative measures in place so that the issue is less likely to arise in the future.
Please do not offer full refunds on individual products without first contacting ourselves. Instead please put the consumer in touch with us by passing on our contact details to them or request for permission to pass their details to us and we will contact them directly.
We have a no quibble policy with our customers. We will offer them a replacement (where possible) and offer advice on how to get the best out of our products.

Unfair Contract Terms Act

The above terms and conditions have been drawn with the Unfair Contract Terms Act 1977 in mind and the Supplier believes them to be fair and reasonable. If the Customer believes that they are not fair and reasonable he must convey such belief to the Supplier in writing prior to contracting.